Albany International, a leading worldwide machine clothing supplier, has decided to do its part to help its customers. It has collaborated with HumEng International Inc., an industry leader in knowledge development and management, to produce eLearning modules on Forming, Pressing and Drying for machine crews and first line supervisors. Because of the many advantages it offers, Albany chose eLearning as the preferred medium to share its abundance of papermaking knowledge and experience with its customers. Albany International’s best practices were documented in a user-friendly learnable format on HumEng's media-rich eLearning platform by experienced adult education specialists. The Press Section modules were launched first, with very favorable customer response. They were also piloted at a Longview Fibre mill. Individual trainee tracking confirms improved understanding, with pre-learning scores at 55% and post-learning at 85%. The results of the pilot and Albany International's experience with the modules for its own personnel were presented by Bill Haverinen, VP customer service North America, Albany International and Ron LaBrie, VP Consulting and Founder, HumEng International Inc.
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